- Handle customer inquiries, complaints, and service requests professionally.
- Maintain robust relationships with existing customers and ensure customer satisfaction.
- Follow up with customers regarding products, services, and feedback.
- Coordinate with internal departments to resolve customer concerns promptly.
- Maintain accurate customer records and update CRM systems.
- Assist in customer retention and loyalty initiatives.
- Provide information about company products and services.
- Monitor customer feedback and suggest improvements to enhance customer experience.