Work Responsibility :-2+ years of working experience as a PM in Animation and Graphic Designing industry with Project planning,Timeline development,optimization by keeping upcoming projects in plan, regular updates on project status,Applying strategic/functional changes during development cycle & Client Servicing.
Project planning :-
· SOW Understanding from CS and CD
· Timeline development and optimization by keeping upcoming projects in plan.
· Defining Milestones and Execution steps for all stakeholders
· Team/bandwidth/hardware planning and allocation
Project Execution:-
· Keeping regular updates on project status
· Applying strategic/functional changes during development cycle
· Adapting appropriate project management strategies for successful execution of the project
· Monitoring project performance
· Receiving feedback on the project milestones and incorporating the same.
· sharing milestone updates with stakeholder for review and approvals
Communication:-
· Project brief coordination between TLs, CD, CS and Clients.
· Regular updates to all stakeholders about project status and requirements
· Suggesting possible issues and solutions to relevant stakeholders for successful execution
· Handling/managing team and team manager's concerns and grievances with help of management(if needed)
· Coordination with vendors (vo artists, freelancers etc) for project requirements
Monitoring and Reports:-
· Weekly project status emails to stakeholders
· Daily/weekly project status emails to stakeholders
· Milestone completion reports and mails
· Daily reporting to reporting head/production head
Client Servicing:-
- Maintaining solid relationships with clients through the provision of exceptional after-sales service
- Frequently interacting with clients through telephone calls, email communications, and face-to-face meetings.
- Identifying various ways to overcome clients' critique of company products.
- Maintaining and updating an accurate record of all existing and potential clients.
- Responding to client inquiries in a very timely and professional manner.
- Evaluate and focus on opportunities to grow each account
- Building and maintaining relationships with clients and guiding teams towards the achievement of client objectives
- Aware and in pursuit of opportunities for account growth with existing clients
- Responsible for all client communications, conflict resolution, and compliance with client deliverables
- Work collaboratively with the planning and creative teams to develop and execute online/offline strategies
- Follow-up with cross-functional departments to strictly adhere to the time and action calendar
- Keep quality check-ups right from the start till the completion of the project
- Provide thorough training to the team members; mentor and guide them on a regular basis
- Stay up-to-date with latest technology and market trends
- Ensure proper communication and coordination with the internal teams with respect to client briefs and execution
Required Candidate profile
Good knowledge of Project planning,Execution,Monitoring,Client Servicing,Team Management,Solid verbal communication & written skills,active listening,Excellent organizational & time management skills