Client Services Manager (India)

Client Services Manager (India)

02 Aug
|
Story Molders
|
India

02 Aug

Story Molders

India

Corporate Event, (MICE) & Exhibition Industry Experience is a must.

You will develop and oversee key client accounts, support business development initiatives, ensure seamless project execution, and manage internal and external communications. A strong understanding of the event management industry and the ability to juggle multiple accounts and timelines are essential.

Business Development & Market Analysis

- Conduct market and competitor research to identify new business opportunities and clients from various industries.
- Actively generate, qualify, and pursue leads across sectors to expand the client base.
- Support outreach activities, including presentations and follow-ups with potential clients.

Client Account Management

- Manage assigned client portfolios and maintain high service standards with minimal escalations.
- Conduct fortnightly review meetings with clients to assess satisfaction and align on upcoming deliverables.
- Maintain up-to-date documentation and client information for accurate account tracking.

Internal Coordination & Project Execution

- Work closely with internal teams (creative, operations, production) to ensure flawless execution of client briefs.
- Assist reporting managers in preparing proposals, minutes of meetings, pitch presentations and element sheet.
- Translate client briefs into a concept-based idea that connects well with audience.

Project Documentation & Compliance

- Maintain comprehensive project documentation including SOPs, invoices,



timelines, and trackers.
- Follow up on payments and ensure all financial documentation is up to date and audit-ready.
- Compile case studies and insights for internal use and client presentations.

Qualifications:

Education: Bachelor’s degree in Business, Marketing, Events or related field

Experience:

- Minimum 3 years of experience in client servicing, account management, or business development, preferably in the event management industry
- Proven track record of managing multiple client relationships and ensuring project delivery

Technical Skills:

- Proficient in MS Office (Excel, Word, PowerPoint)
- Corporate Events, Exhibitions, Expo Management
- Marketing Industry Knowledge

Soft Skills:

- Excellent verbal and written communication skills
- Solid organizational, problem-solving, and time management abilities
- Ability to work under pressure and manage multiple clients simultaneously

Performance based incentive structure.

Interested candidates can share their updated profiles with the subject line:

Business Development & Client Servicing for Events – AT ([email protected]) Cc: [email protected]

In your email body, mention: Total experience in Events Industry, Current CTC, Expected CTC, Notice period, Location

Pay: ₹20,000.00 - ₹45,000.00 per month

Application Question(s):

- Experience in Corporate Events Industry?

Work Location: In person

📌 Client Services Manager (India)
🏢 Story Molders
📍 India

Reply to this offer

Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.

Subscribe to this job alert:

Get the latest job offers by email for: client services manager (india) / india

Subscribe to this job alert:

Get the latest job offers by email for: client services manager (india) / india