Job Location: Chennai, Coimbatore, Cochin, and Puducherry
Employment Type: Full-Time
Job Summary
The Guest Relation Executive is responsible for delivering exceptional customer service to guests throughout their travel experience. The role involves assisting guests with travel-related services, coordinating with internal teams and service providers, handling guest queries, ensuring smooth airport and hotel assistance, and maintaining a high standard of guest satisfaction.
Key Responsibilities
- Welcome and assist guests professionally throughout their journey.
- Coordinate airport meet-and-greet services, arrivals, departures, and transfers.
- Handle guest inquiries, requests, complaints, and emergencies promptly and courteously.
- Coordinate with hotels, chauffeur's, operation team & Sales team to ensure smooth operations.
- Maintain accurate records of guest details, service reports,
and daily operational activities.
- Build and maintain professional relationships with guests.
Required Qualifications
- Bachelor's degree in Tourism, Hospitality, Travel Management, or any related field.
- Freshers or candidates with 0–2 years of experience in tourism
- Fluency in English and the local language; additional languages will be an added advantage.
Required Skills
- Excellent communication and interpersonal skills.
- Solid customer service orientation.
- Professional appearance and positive attitude.
- Flexibility to work
Contact us :
[email protected] or +91-XXXXXXXXXX
Pay: From ₹15,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Work Location: In person
📌 Guest Relation Executive (India)
🏢 Cholan Tours
📍 India