JOB DESCRIPTION

Konnect Insights is looking for a talented and energetic Customer Success manager.

The ideal candidate will be responsible for ensuring our customers are well informed about the product’s capabilities and all their queries and concerns are sorted in a timely manner.

No. of Positions

1

Location:

Ghatkopar (Mumbai)

Remuneration:

As per industry standards

Role requirements

- Excellent Communication skills
- Hands-on experience of working on Excel with knowledge of charting, creating pivots etc.
- Understanding of Digital Marketing
- She will manage the queries of our existing clients.
- Provide refresher trainings.
- Help in the on-boarding of new clients by providing them training and setting up of the tool.




- Actively reach out to existing customers in Mumbai to explain new features of Konnect Insights software
- Recommend best practices in Social Listening and analytics
- Communicate with the resellers in the US on regular basis and provide them training on new features of Konnect Insights

Qualifications

- 2-4 years of experience
- Be good at using all social media platforms
- Have excellent communication skills
- Have basic idea of analytics
- Be a fast learner
- Experience in Digital Marketing is a big plus

To apply for this position, please drop an email at [email protected]. Mention the position you are applying for along with your CV and other details.

📌 Customer Success Manager (India)
🏢 Prudence Analytics And Software Solutions
📍 India