02 Aug
|
Educomp Solutions
|
Gurugram
02 Aug
Educomp Solutions
Gurugram
We are hiring Customer Support Executives to deliver exceptional customer service by handling customer queries, resolving complaints, and providing accurate information through calls, emails, or chat. The ideal candidate should possess excellent communication and problem-solving skills with a customer-centric approach. Responsibilities include addressing customer concerns, maintaining service quality, documenting interactions, and ensuring timely resolution while meeting productivity and quality targets.
Salary: ₹20,000 – ₹35,000 per month (Based on experience)
Shift: Rotational Shifts
Eligibility:
- Graduate in any discipline
- Excellent verbal and written communication skills
- Freshers and experienced candidates are welcome
- Basic computer knowledge
- Willingness to work in rotational shifts
Key Responsibilities:
- Handle inbound and outbound customer interactions professionally
- Resolve customer queries and complaints promptly
- Maintain accurate customer records and update CRM systems
- Escalate complex issues to the concerned team when required
- Ensure high customer satisfaction and adherence to service standards
- Achieve individual and team performance metrics
Interested candidates who are willing to work in rotational shifts can share their updated CV at (phone hidden) or contact us for more details.
Freshers are also welcome to apply.
Pay: ₹20,000.00 - ₹35,000.00 per month
Advantages:
- Health insurance
- Provident Fund
Work Location: In person
📌 International Customer Support Executive (Gurugram)
🏢 Educomp Solutions
📍 Gurugram