We are looking for an experienced Adobe Journey Optimizer AJO Developer who will be responsible for designing developing and maintaining customer journeys using Adobe Experience Platform AEP and AJO The ideal candidate should have hands on experience with Adobe Experience Platform RealTime Customer Profile Segmentation and Adobe Journey Optimizer and should understand how to build scalable and personalized customer experiences
Key Responsibilities
- Design and implement customer journeys using Adobe Journey Optimizer
- Build and manage event driven journeys time based campaigns and real time personalization use cases
- Collaborate with cross functional teams marketing data and engineering to translate business requirements into AJO workflows
- Utilize AEP capabilities such as RealTime Customer Profile Segments Schemas XDM and Datasets to create journey conditions and triggers
- Work with APIs DecisioningAJOD Module and Event Forwarding for real time data ingestion and outbound integrations
- Design and test email templates push notifications and in app messages within AJO
- Implement offer decisioning and personalized content blocks using AJO Offer Library
- Perform unit testing UAT and AB testing within journeys to ensure optimal performance
- Monitor journey performance trouble shoot issues and optimize for KPIs eg engagement conversion
- Ensure governance and best practices around data privacy consent and compliance GDPR CCPA etc
Technical Skills
- Strong experience with Adobe Journey Optimizer AJO
- Working knowledge of Adobe Experience Platform AEP especially Schemas XDM modeling Segment Builder RealTime Customer Profile RTCP Datasets and data ingestion
- Familiarity with Customer Journey Analytics CJA and Adobe Offer Decisioning is a plus
- Proficient in JavaScript JSON and RESTful API integration
- Good understanding of data sources batch and streaming identity stitching and audience activation
- Experience with Tag Management Tools Adobe Launch or Tealium is a plus
Preferred Qualifications
- Adobe Certified Expert Adobe Journey Optimizer Adobe Experience Platform
- Experience with other Adobe tools like Adobe CampaignMarketoEloqua Adobe Target or Adobe Analytics is a plus
- Experience in industries such as Retail Telecom BFSI or Healthcare is a plus
- Understanding of privacy regulations GDPR CCPA and consent frameworks
Skills
Mandatory Skills : Adobe Campaign
About LTM
LTM is an AI-centric global technology services company and the Business Creativity partner to the world’s largest and most disruptive enterprises. We bring human insights and intelligent systems together to help clients create greater value at the intersection of technology and domain expertise. Our capabilities span integrated operations, transformation, and business AI — enabling new ways of working, recent productivity paradigms, and current roads to value. Together with over 87,000 employees across 40 countries and our global network of partners, LTM — a Larsen & Toubro company — owns business outcomes for our clients, helping them not just outperform the market, but to Outcreate it. Please also note that neither LTM nor any of its authorized recruitment agencies/partners charge any candidate registration fee or any other fees from talent (candidates) towards appearing for an interview or securing employment/internship. Candidates shall be solely responsible for verifying the credentials of any agency/consultant that claims to be working with LTM for recruitment. Please note that anyone who relies on the representations made by fraudulent employment agencies does so at their own risk, and LTM disclaims any liability in case of loss or damage suffered as a consequence of the same. Recruitment Fraud Alert - https://www.ltimindtree.com/recruitment-fraud-alert/
📌 Multi solution Architect(AEP/AJO/CDP) (India)
🏢 LTM
📍 India
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