Brief about the Profile

- Profile Name: Program Manager
- Education: BSC IT, BCA, BTech, MSC IT, MCA, MBA in Systems
- Required Experience: 8-10 years
- Relevant Experience as Program Manager – atleast 2-3 years
- Candidate Location: Western line- (Churchgate to Virar)
- Type: Full Time and Work from office(Malad West)

Skills

✓ Should be currently managing and taking reporting from Project Managers / implementations

managers

✓ Should have prior experience as IT Project manager

✓ Project Management Professional (PMP) certification preferred

✓ Excellent client-facing communication skills

✓ Proven ability to solve problems creatively

✓ Strong familiarity with project management software tools, agile methodologies, and best

practices

✓ Experience seeing projects through the full life cycle

✓ Excellent analytical skills

✓ Proven ability to manage project deliveries according to outlined scope and timeline

Responsibility

- Lead and Manage Implementation Managers
- Should make sure implementation delivery timelines are achieved
- Managing Change Requests and its man-days efforts
- Managing Support TAT for each client and making sure its issues are resolved within TAT
- Sharing the recent requirements for product enhancements
- Manage Escalations of Clients
- Make sure project management tools and implementation process are followed
- Coordinate and review the user manuals, training materials, and other documents as needed

to enable successful implementation and turnover of the process or system to the clients

- Have good rapport with clients and try to cross sell new features of product
- Planning technology or feature upgrade of current implemented projects




- Coordinating with cross-discipline team members to make sure that all parties are on track

with project requirements, deadlines, and schedules

- Submitting project deliverables and ensuring that they adhere to quality standards.
- Establishing effective project communication plans and ensuring their execution.
- Preparing appropriate contingency/risk management plans
- Obtaining customer acceptance of project deliverables.
- Utilize industry best practices, techniques, and standards throughout entire project execution

Why Credility (i-XL Technologies Pvt Ltd)

- 15 years of experience in enterprise mobility solutions
- One of the most trusted enterprise mobility solutions providers
- Specialization in BFSI Sector
- Visit www.credility.in for more details

Compensation & Benefits @ Credility

- Employee assistance programs focused on enhancing soft skill
- Providing room and opportunities to grow — on your own and with your teammates
- Statutory benefits like ESIC, paid leave, retirement benefits like PF, Gratuity in our CTC.
- Accident and Health Insurance

Uniqueness @ Credility

- Team Anthem every day to keep everyone motivated
- In addition to PL, CL and festival holidays we also have special leaves for people who lose their immediate family members.
- In addition to maternity, we also have paternity leave for would-be fathers to take care of the newborn and spouse.

Culture

- We are a team of 50+ young and enthusiastic individual’s right from Top Management to Jr.Executive.
- Our team strongly believes in company values of Trust and Commitment.
- We believe in Fun@Work for which we engage the team in picnics, monthly activities, birthday and special day celebrations.
- We also perform a lot of CSR activities as a contribution to society.
- Celebrating with Lunch for completing Implementations with entire team

📌 Program Manager (India)
🏢 Credility
📍 India