Job Title: Customer Support Executive

Location: Ahmedabad, Gujarat

Employment Type: Full-Time

Department: Customer Support

Key Responsibilities:

● Respond promptly to customer inquiries via phone, email,

and chat.

● Assist customers with product questions, issues, and

troubleshooting.

● Maintain a high level of product knowledge to provide

accurate information.

● Document customer interactions and feedback in our CRM

system.

● Collaborate with other departments to resolve complex

issues.

● Identify trends in customer inquiries and recommend

improvements.

● Provide feedback on processes and customer experiences

to enhance service delivery.

● Follow up with customers to ensure their issues have been

resolved satisfactorily.

What We Offer:

● Opportunities for professional growth and development.

● A collaborative and supportive work setting.

Job Type: Full-time

Pay: ₹15,000.00 - ₹25,000.99 per month

Benefits:

- Cell phone reimbursement
- Paid sick time
- Paid time off
- Provident Fund

Work Location: In person

📌 Customer Support Executive (CSE) (India)
🏢 QDev Technolab Private
📍 India