Front Office Executive

Company: IRIS Hospital
Location: Trivandrum, Kerala
Job Type: Full time

About IRIS Hospital

IRIS Hospital is a leading healthcare institution committed to delivering exceptional patient care through compassion, innovation, and excellence. We are looking for a dynamic, customer-focused Front Office Executive to be the first point of contact for our patients and visitors.

Job Summary

As a Front Office Executive, you will be responsible for creating a positive first impression by providing professional, courteous, and efficient front desk services. The ideal candidate should possess excellent communication skills, a pleasant personality, and the ability to manage patient interactions with empathy and professionalism.

Key Responsibilities

- Welcome and assist patients, visitors, and attendants.
- Register patients and schedule appointments.
- Handle phone calls, inquiries, and appointment bookings.
- Maintain patient records and ensure accurate data entry.
- Coordinate with doctors, nurses, and other departments for smooth patient flow.
- Manage billing support and guide patients through hospital procedures.
- Address patient concerns professionally and escalate issues when required.




- Ensure the reception area is organized and presentable at all times.
- Perform other administrative duties as assigned.

Qualifications

Required:

- Bachelor's Degree or Postgraduate Degree

Preferred:

- MSW (Master of Social Work)
- Master's in Communication
- Master's in Hospital Administration (MHA)

Skills & Requirements

- Excellent verbal and written communication skills (English & Malayalam preferred).
- Strong interpersonal and customer service skills.
- Basic computer proficiency (MS Office and hospital software is an advantage).
- Good organizational and multitasking abilities.
- Positive attitude with a patient-centric approach.
- Ability to work in rotational shifts, if required.

Experience

- Freshers are welcome to apply.
- Candidates with 1–3 years of experience in hospitals, healthcare, or customer service will be given preference.

Apply Now

Interested candidates can email their updated resume to: [email protected]

Contact: +91-XXXXXXXXXX

Location: IRIS Hospital, Trivandrum

Pay: ₹15,000.00 - ₹17,000.00 per month

Work Location: In person

📌 Front Office Executive (Receptionist) (India)
🏢 IRIS Hospital
📍 India