CSR- Customer Service Representative
Location: Kota, Rajasthan
Job description
Responsible for providing correct & effective communication to existing & prospective customers about products & their applications in various steps of surgical procedures
Responsible for developing long-term positive customer relationships to increase customer satisfaction, and build loyalty and confidence in Company as a partner of choice
Responsible for collecting field level data as required
Responsible for identifying customer needs and closing sales calls to achieve territory targets
Ability to drive market creation initiatives under the guidance of company account manager
Responsible for maintaining effective distribution management
Education:
Minimum qualification: Graduation (science, pharmacy background preferred)
Required experience:
2-3 years post graduation; experience in sales / marketing & in healthcare and surgical industry preferred
Mandatory skills:
Self motivated
Good Communication Skills
Core Selling Skills
Good Customer Relationship Management Skills
Desired skills:
Basic internet skills
Ready to work in Operating Theatre environment
Exposure to healthcare business
Should be willing to learn clinical aspects of company products & their applications in various surgeries
Experience
2 - 3 Years
Salary
37 Lac 50 Thousand To 45 Lac P.A.
Industry
ITES / BPO / KPO / LPO / Customer Service
Qualification
B.B.A, B.Com, B.Pharma
Key Skills
Customer Relationship Internal Communication Core Selling Skills Valuable Customer Relationship Management Skills English Language
📌 Customer Service Representative (India)
🏢 SUNSHINE MANPOWER SOLUTION AND SERVICES
📍 India
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