Role description

Role Purpose: Key Accountabilities: Preferred Experience and Qualification:

Quality Leadership & Systems

- Lead In-Process QA teams for Optical connectivity products, ensuring process compliance and continuous improvement.

- Ensure preparing and managing Quality Department plans and budgets.

- Drive adherence to SOPs and quality parameters; oversee creation, review, and revision of SOPs as needed.

- Ensure robust execution of quality checks for incoming materials, in-process products, and finished goods; address deviations promptly.

Customer & Compliance Focus

- Ensure on-time product dispatches by proactively resolving quality-related issues.

- Analyze customer feedback from CRM systems, drive root cause analyses (RCA), and lead corrective and preventive actions (CAPA).

- Provide technical support to resolve customer issues in coordination with internal departments.

- Maintain and upgrade system and product certifications in line with internal and external compliance requirements.

Technical Expertise & Innovation

- Maintain strong technical knowledge of Optical Connectivity Solutions, including components, assembly processes, and product performance parameters, to ensure quality standards are met and to support product and process improvement initiatives.

- Stay abreast of market trends, emerging technologies, and quality management best practices.

- Actively participate in Current Product Development (NPD) and provide quality-related insights.

- Lead and guide vendor technical evaluations and make recommendations to Business and SCM teams.

- Drive a culture of Good Manufacturing Practices (GMP), Total Quality Management (TQM), and continuous improvement aligned with Sterlite values.

People Leadership

- Set goals, conduct performance reviews,



and mentor team members to build a high-performing Quality function.

- Identify training needs for self and team; create and execute training plans.

- Lead recruitment for open positions within the team.

- Drive short-term and long-term quality improvement projects.

Process Excellence

- Ensure end-to-end adherence to engineering change management for any process or raw material modification.

- Conduct regular internal process and product audits as per defined specifications.

- Champion a zero-defect culture by ensuring timely closure of customer complaints.

Promote use of Six Sigma, Lean, and other quality tools to achieve operational

Skills

-
8–10 years of overall experience in Quality functions within large manufacturing organizations.

- 8–10 years of specific experience in Optical Connectivity manufacturing.

- Proven leadership experience managing large, cross-functional, and global teams.

- Strong understanding of Lean Six Sigma principles; Green Belt certification preferred.

- Sound knowledge of TQM, ISO, and product certification processes.

- Excellent analytical, problem-solving, and decision-making skills.

- Effective communicator, fluent in English.

- Willingness for travel to customer or supplier sites when required.

About Sterlite Technologies Limited
About STL - STL is a leading global optical and digital solutions company providing advanced offerings to build 5G, Rural, FTTx, Enterprise and Data Centre networks. About STL Digital - STL Digital, a wholly owned subsidiary of STL, is a global IT services and consulting company dedicated to delivering exceptional digital transformation experiences for enterprises with a comprehensive portfolio of services, including product engineering, cloud and cyber security, data and AI, and enterprise SaaS.

📌 Quality Assurance Sublead (India)
🏢 Sterlite Technologies
📍 India