Noida, Uttar Pradesh
Job Summary
To ensure on-time resolution of escalations/complexincidents, provide technical guidance to the team and ensure positive customer satisfaction.
Key Responsibilities

- NetApp Administration: Administer NetApp ONTAP clusters, nodes, SVMs, and aggregates. Manage volume provisioning (NFS/CIFS) and implement data protection using SnapMirror and SnapVault.
- Dell EMC Management: Perform storage provisioning, LUN creation, and mapping/masking on platforms such as Unity, PowerScale (Isilon), and VMAX/PMAX.
- Pure Storage Operations: Manage FlashArray and FlashBlade environments using GUI, CLI, and the Pure1 portal for predictive analytics and capacity expansions.
- SAN Switching (Brocade): Configure and troubleshoot Brocade SAN switches. Perform fabric monitoring, zoning (creation/modification), and resolve connectivity or port-related failures.
- Capacity & Performance: Monitor storage utilization trends and perform capacity planning to accommodate business growth. Use tools like Active IQ, Unisphere, and Pure1 for performance tuning.




- Incident & Change Management: Provide L2/L3 support for storage incidents, perform root cause analysis (RCA), and execute firmware upgrades or OS patching following ITIL processes.

Skill Requirements
NetApp Storage
AFF (All Flash FAS)
FAS (Fabric Attached Storage)
ONTAP
Snapshot
Snapmirror
EMC Storage
Dell Power Max 2000
Dell ECS
SRDF
Pure Storage
X20
M20
Brocade
DCX SAN Switched
Zoning
Other Requirements
NetApp Storage
AFF (All Flash FAS)
FAS (Fabric Attached Storage)
ONTAP
Snapshot
Snapmirror
EMC Storage
Dell Power Max 2000
Dell ECS
SRDF
Pure Storage
X20
M20
Brocade
DCX SAN Switched
Zoning
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📌 Sr Technical Lead (Support & Operations) (India)
🏢 HCLTech
📍 India