You will be working as a Team Lead in delivering the day-to-day operations of a wide range of compliance processes being delivered from the service centre.
This is a generalist role where you would be expected to get involved with all areas of the compliance and risk function.
To assist in co-ordinating, directing and instructing the team towards delivering KPIs in line with prescribed target.
Prioritize and organize work on a daily basis according to business priorities.
Review deliverables of the analysts, identify behaviours that deviate from the norm and escalate as required.
**Key accountabilities**
_Describe the areas the role is ultimately responsible for._
+ Assign activities to the Analyst for action.
+ Manage and delegate work fairly and effectively within the team
+ Request and ensure that the team has access to all the required applications required for the process
+ Review the work of the analyst to ensure quality is maintained and processes are followed as given in the procedure documents.
+ Ensure adherence to SLAs and TATs.
+ Ensure that procedure documents and training material are up-to-date and accurate.
+ Timely MIS and Reporting
+ Develop an in depth understanding of the technical aspects of the process
+ Set objectives for direct reports, conduct regular appraisals and manage performance conversations.
+ Provide direction and guidance to the team on a day to day basis
+ Identify and develop leadership qualities in individuals and groom them for the next level
+ Responsible for managing leaves and absenteeism in the team.
+ Supports team manager and performs management duties when manager is absent or out of office
**Experience and personal qualities**
_Describe the work experience (nature and time) and personal qualities (skills, behaviours and attitudes) that would be required from candidates._
+ Education – Any Graduate, Any Specialization
+ Experience - 5-7 years’ experience in Anti-Money Laundering/ KYC Compliance & Risk or Shared Service Set Up
+ Previous experience of Accreditation, Sanction Screening, Transaction Monitoring, Suspicious Activity Reporting, Fraud Analysis experience is preferred.
+ Good Interpersonal skills
+ Excellent communication skills in English – both written and verbal
+ **Valuable Knowledge of Microsoft Office especially MS-EXCEL**
+ The ability to manage across multiple time zones within a fast-paced and diverse cultural environment
+ Result Driven and passionate about quality
+ Strong creative problem solving and analytical thinking
+ People and Process Management
+ Ability to deal with customers and employees at all levels within the organisation
Required Skill Profession
Other General
📌 Team Lead (Mumbai)
🏢 Travelex
📍 Mumbai
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.