MAHABIR DANWAR JEWELLERS PRIVATE LIMITED, a name synonymous with timeless elegance, reflects the Indian cultural heritage of ornaments and jewels. Our creations have exuded the true essence of exquisiteness since 1970. We, at MDJ, function with a progressive and immersive approach towards our legacy and tradition of jewelry to provide the finest happiness, adorning you forever!
Job Description:
We are looking for a proactive and confident Telecalling Executive to manage outbound and inbound calls for client engagement, exhibition promotions, event invitations, and lead follow-ups.
Key Responsibilities:
- Make outbound calls to clients, prospects, and event/exhibition attendees.
- Invite and follow up with participants for exhibitions, events, and promotional campaigns.
- Handle client inquiries professionally and maintain robust relationships.
- Generate, qualify,
and update leads in the CRM/database.
- Coordinate with the sales and marketing teams to ensure timely communication.
- Maintain accurate call records and submit daily activity reports.
Requirements:
- Valuable communication and interpersonal skills.
- Prior experience in telecalling, customer service, or telesales is preferred.
- Basic computer knowledge (MS Office/CRM).
- Ability to handle targets and work in a fast-paced environment.
- Positive attitude, persuasive skills, and strong follow-up ability.