- Serve as the primary point of contact for guests, clients, and event hosts.
- Build and maintain strong, long-term relationships with customers.
- Understand client needs, preferences, and expectations to provide personalized service.
- Manage feedback professionally and ensure quick resolution of client concerns.
Bookings & Event Coordination
- Handle table reservations, event inquiries, and group bookings efficiently.
- Coordinate with the events and operations team for seamless execution of parties, corporate events, and celebrations.
- Assist in preparing event proposals, packages, and customized plans for clients.