About the Role We are looking for a proactive and enthusiastic CRM Intern to support our customer engagement and lead management processes. This role involves interacting with potential and existing customers, maintaining CRM data, and assisting the sales team in driving conversions.
Key Responsibilities
- Make outbound calls to potential and existing customers to generate leads and follow up
- Handle inbound inquiries and provide accurate information about products/services
- Maintain and update customer records in the CRM system
- Schedule appointments or demos for the sales team
- Follow up on leads and ensure timely communication
- Record call outcomes and feedback in the CRM tool
Requirements
- Strong communication skills in [English/Hindi]
Basic computer knowledge in MS Excel
What You’ll Gain
- Hands-on experience in sales and customer relationship management
- Exposure to real-world customer interactions and sales processes
- Opportunity to develop communication and persuasion skills