We are looking for a proactive and organized Business Operations Coordinator to support the day-to-day operations of our UAE-based IT solutions business. The ideal candidate will be responsible for customer coordination, sales follow-ups, administrative support, documentation, and communication with clients, vendors, and business partners.

This is an excellent opportunity to work with international clients, gain global business exposure, and grow your career in a dynamic environment.

Key Responsibilities

- Make outbound calls and follow up with existing and prospective customers.
- Follow up on quotations, renewals, proposals, and pending inquiries.
- Coordinate with UAE clients, vendors, distributors, and business partners.
- Handle customer communications through Email, WhatsApp Business, and phone calls.
- Prepare quotations, invoices, and maintain business documentation.
- Track sales opportunities and ensure timely follow-ups.
- Maintain accurate customer records, reports, and CRM updates.
- Support daily administrative and operational activities.
- Coordinate internally with different departments to ensure smooth business operations.
- Prepare operational reports and assist management with business coordination.

Requirements

- Bachelor's degree preferred.
- 1–3 years of experience in Business Operations, Administration,



Customer Support, Sales Coordination, or a similar role.
- Excellent communication skills in English and Malayalam (spoken and written).
- Comfortable making calls to both existing and new customers.
- Proficiency in Microsoft Office (Excel, Word, Outlook) and Google Workspace.
- Strong organizational, multitasking, and time-management skills.
- Ability to work independently with minimal supervision.
- Experience working with UAE or international clients will be an added advantage.

What We Offer

- Hybrid/Remote work opportunity.
- Exposure to international business and UAE clients.
- Career growth and professional development.
- Performance-based incentives.
- Supportive and team-oriented work environment.
- Stable long-term career opportunity.

Preferred Skills

- Customer relationship management.
- Sales coordination and follow-up.
- Documentation and reporting.
- Strong interpersonal and problem-solving skills.
- Professional phone etiquette.

Apply Now

If you are an organized professional with excellent communication skills and a passion for business operations, we'd love to hear from you.

Send your CV to: [email protected]

Pay: ₹15,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Business Operations Coordinator (Kochi)
🏢 TLS IT Solution
📍 Kochi