Responsibilities:
β Managing daily travel bookings for clients including flights, hotels, bus, train, cabs, visa, travel insurance and others
β Manage end-to-end visa services of customers
β Handle customer inquiries and resolve issues in a timely and professional manner
β Updating daily activities in the project management tool
β Raising customer queries where there is dependency of any internal team member
β Communicating & coordinating with internal & external stakeholders
β Stay updated with industry trends and changes in regulations to ensure operational compliance
β Contribute to the overall operational efficiency and effectiveness of the organization
Qualifications:
β Previous experience in travel operations is preferred
β Good knowledge of visa-related nuances
β Knowledge of operating travel Global Distribution System (GDS) preferred
β Excellent attention to detail and accuracy in performing tasks
β Proficient in using operational tools, software, and systems
β Strong communication skills, both written and verbal
β Ability to work well in a fast-paced and dynamic workplace
β Knowledge of regulatory compliance and industry best practices
β Comfortable with MS tools & especially Excel
Pay: βΉ20,000.00 - βΉ25,000.00 per month
Work Location: In person
📌 Customer Care Executive (India)
🏢 Ziptrrip
📍 India
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