Customer Service Associate (India)

Customer Service Associate (India)

02 Aug
|
VVA Loan Private
|
India

02 Aug

VVA Loan Private

India

Key Responsibilities:

- Make outbound calls to potential and existing customers.
- Handle inbound customer queries professionally and efficiently.
- Explain products/services and generate interest among customers.
- Maintain and update customer databases regularly.
- Follow up with leads and convert them into sales.
- Achieve daily/weekly/monthly call and sales targets.
- Resolve customer complaints and provide appropriate solutions.
- Maintain call records and prepare reports.

Required Skills & Qualifications:

- Positive communication skills (Hindi & English preferred).
- Basic computer knowledge (MS Excel, CRM tools).
- Strong convincing and negotiation skills.
- Ability to handle rejection and remain positive.
- Prior experience in telecalling/sales (preferred but not mandatory).
- Minimum qualification: 12th pass / Graduate.

Job Types: Full-time, Permanent

Pay: ₹8,000.00 - ₹18,000.00 per month

Work Location: In person

📌 Customer Service Associate (India)
🏢 VVA Loan Private
📍 India

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