Job Summary:
We are looking for a proactive IT Assistant to provide technical support and maintain the organization's IT infrastructure. The ideal candidate will assist with hardware, software, networking, and user support to ensure smooth day-to-day operations.

Key Responsibilities:

- Install, configure, and maintain computer hardware, software, printers, and peripherals.
- Provide technical support and troubleshoot hardware, software, and network issues.
- Monitor and maintain LAN, Wi-Fi, internet connectivity, and network devices.
- Create and manage user accounts, email IDs, and system access.
- Perform system updates, backups, and antivirus management.
- Coordinate with vendors for IT equipment maintenance and repairs.
- Maintain IT inventory and documentation.




- Support hotel systems such as PMS, POS, CCTV, biometric devices, and other IT-related equipment.

Requirements:

- Bachelor's degree or Diploma in Computer Science, IT, or a related field.
- 1–3 years of experience in IT support (hospitality experience preferred).
- Knowledge of Windows OS, networking, hardware troubleshooting, and Microsoft Office.
- Familiarity with PMS systems (e.g., WinCloud) is an added advantage.
- Valuable problem-solving, communication, and organizational skills.

Pay: ₹12,000.00 - ₹15,000.00 per month

Work Location: In person

📌 IT Assistant (Kollam)
🏢 PALMYRA HOTELS
📍 Kollam