Hiring an experienced Senior Executive for Front Office & OPD Billing. This role is for experienced candidates only — minimum 5-7 years experience in hospital front office operations and OPD billing required.

What you'll do:

- Manage patient registration, appointment scheduling, and OPD queue coordination across consultants and departments
- Generate accurate OPD bills for consultations, diagnostics, procedures, and day-care services at the point of billing
- Verify insurance/corporate/TPA eligibility for OPD patients and process cashless OPD billing where applicable
- Handle cash, card, UPI, and corporate billing reconciliation at shift-end with zero discrepancy
- Coordinate with diagnostics, pharmacy, and consultant chambers to ensure real-time charge capture (no revenue leakage)
- Manage patient flow at the front desk — minimize waiting time, handle walk-ins, referrals, and emergency registrations
- Address patient queries and billing disputes professionally; escalate complex grievances per SOP
- Maintain accurate MIS on OPD footfall, revenue by department/consultant, and daily collection reports
- Ensure compliance with hospital billing SOPs, discount approval protocols, and audit requirements
- Support health check packages, corporate camps,



and promotional package billing accurately
- Supervise and mentor junior front office/billing staff; manage shift handover documentation

Requirements:

- Graduate in any discipline (Commerce/Hospital Administration preferred)
- 5-7+ years of experience in hospital front office, OPD billing, or patient registration in a multispecialty/tertiary care hospital
- Solid working knowledge of HIS/billing software, MS Excel, and cash reconciliation processes
- Excellent communication skills — patient-facing role requiring calm, professional handling of high footfall
- Working knowledge of insurance/TPA basics for OPD cashless processing

Preferred:

- Prior experience with hospital HIS systems (e.g., HMS, Insta HMS, Medeil, etc.)
- Experience training/supervising front office teams
- Exposure to NABH-accredited hospital front office audits
- Telugu and Hindi proficiency, working English

What we offer:

- Competitive salary based on experience
- Performance-linked incentives tied to footfall conversion and collection accuracy
- ESI/PF and medical coverage

Pay: ₹20,000.00 - ₹28,000.00 per month

Benefits:

- Health insurance
- Leave encashment
- Provident Fund

Work Location: In person

📌 Senior Executive – Front Office & OPD Billing (5-7 Years Experience) (India)
🏢 Pi Health Cancer Hospital
📍 India