- Strong understanding of Dynamics 365 Customer Insights – Data concepts including data unification, matching rules, deduplication, segmentation, and measures.
- Knowledge of Dataverse and customer data structures in Dynamics 365 Sales and/or Customer Service.
- Ability to analyze customer datasets, identify data quality issues, and validate data consistency.
- Solid proficiency in SQL for data validation, investigation, and issue resolution.
- Experience in documenting business rules, data definitions, and usage patterns.
- Awareness of Microsoft Fabric, Power BI, and enterprise data ecosystems.
- Experience working across teams including product, analytics, and business stakeholders.
Additional Skills (Added Advantage)
"• Experience with Dynamics 365 Sales / Customer Service modules.
- Exposure to Power Platform and reporting tools.
- Knowledge of Customer Data Platforms (CDP) and CRM ecosystems.
- Understanding of B2B customer data models (accounts, contacts, personas).
- Basic exposure to Python or automation tools for data analysis."
Place
Chennai INDIA
No of Position
1
📌 LEAD DATA ANALYST (India)
🏢 MSC Technology
📍 India
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