GBS SPECIALIST HR SERVICES

AREA

: GBS

DEPARTMENT

: HR Services

DIRECT REPORTING LINE

: HR Services Team Lead

SUBSIDIARY/COUNTRY

: GBS India

LOCATION:

Gurgaon, India

GSMS GRADE:

P2

NUMBER OF PERSONNEL MANAGED

: 0

COST CENTER/BUDGET AND/OR REVENUE RESPONSIBILITY

:

PURPOSE

& OVERALL RELEVANCE FOR THE ORGANIZATION

:

Within the framework of HR Services, we are providing services and business competence regarding all HR Services related processes. As HR Services strive to combine competent and professional business partnering with a constant enhancement of services in an efficient and value-adding way, the role is vitally supporting this target by following key responsibilities.

KEY RESPONSIBILITIES:

- Perform general administration within the HR Services team for all defined processes, tools and programmes and processes.
- Perform Hire to retire tasks with the defined SLA
- Update all relevant process documentation
- Be a contact person for the HR community and relevant stakeholders regarding the respective HR Services processes and challenges.
- Maintain system wide through SuccessFactors and other relevant HR systems.
- Handle standard inquiries & support through ticket service, email & phone.
- Timely execute assigned tasks and issues according to defined processes, timetables and service levels in compliance with tariff and work agreements.
- Identify improvement potential in all HR Services processes and administer the implementation of the improvements.
- Ensure correct execution of laws and regulations with regards to specific employee master data and organizational data according to defined procedures




- Suggest modification of systems and processes to ensure correct execution of laws and compliance to company policies
- Providing input for creation of user manuals and process mappings
- Providing input for communication of standards, procedures and processes to employees, internal customers.
- Participate regularly in workshops and meetings held by subject matter experts within HR Services

KEY RELATIONSHIPS:

- HR Services teams
- HR Partners
- Rewards Teams
- Payroll Teams
- Talent Acquisition
- External authorities, consultants, and suppliers

KNOWLEDGE, SKILLS AND ABILITIES:

- Valuable level of affinity to and experience with HR and Business computing solutions, with SAP SuccessFactors/ SAP OM & Excel knowledge
- Very good analytical skills and detail-oriented work style
- Team player mentality
- Strong customer focus and service minded
- International mind-set; first experience as part of a geographically & culturally diverse team
- Ability to work under pressure as well as prioritizes and completes tasks in order of importance

REQUISITE EDUCATION AND EXPERIENCE / MINIMUM QUALIFICATIONS:

- University degree
- 3+ years relevant working experience in a multi-national environment, preferably within HR
- Very good command of English
- Experience with Business computing solutions and with SAP HR
- Good knowledge of MS-Office applications
- Fully qualified/trained in job,



deep knowledge in HR Shared Service set-up

AT ADIDAS WE HAVE A WINNING CULTURE. BUT TO WIN, PHYSICAL POWER IS NOT ENOUGH. JUST LIKE ATHLETES OUR EMPLOYEES NEED MENTAL STRENGTH IN THEIR GAME. WE FOSTER THE ATHLETE’S MINDSET THROUGH A SET OF BEHAVIORS THAT WE WANT TO ENABLE AND DEVELOP IN OUR PEOPLE AND THAT ARE AT THE CORE OF OUR UNIQUE COMPANY CULTURE: THIS IS HOW WE WIN WHILE PLAYING FAIR.

COURAGE: Speak up when you see an opportunity; step up when you see a need..

OWNERSHIP: Pick up the ball. Be proactive, take responsibility and follow-through.

INNOVATION: Elevate to win. Be curious, test and learn new and better ways of doing things.

TEAMPLAY: Win together. Work collaboratively and cultivate a shared mindset.

INTEGRITY: Play by the rules. Hold yourself and others accountable to our company’s standards.

RESPECT: Value all players. Display empathy, be inclusive and show dignity to all.

AT ADIDAS, WE STRONGLY BELIEVE THAT EMBEDDING DIVERSITY, EQUITY, AND INCLUSION (DEI) INTO OUR CULTURE AND TALENT PROCESSES GIVES OUR EMPLOYEES A SENSE OF BELONGING AND OUR BRAND A REAL COMPETITIVE ADVANTAGE.

– CULTURE STARTS WITH PEOPLE, IT STARTS WITH YOU –

BY RECRUITING TALENT AND DEVELOPING OUR PEOPLE TO REFLECT THE RICH DIVERSITY OF OUR CONSUMERS AND COMMUNITIES, WE FOSTER A CULTURE OF INCLUSION THAT ENGAGES OUR EMPLOYEES AND AUTHENTICALLY CONNECTS OUR BRAND WITH OUR CONSUMERS.

JOB TITLE:

Specialist HR Services (6 months Fixed-Term Contract)

BRAND:

LOCATION:

Gurgaon

TEAM:

People & Culture

STATE:

HR

COUNTRY/REGION:

IN

CONTRACT TYPE:

Limited Duration

NUMBER:

547860

DATE:

Jul 31, 2026

📌 Specialist HR Services (6 months Fixed-Term Contract) (Gurugram)
🏢 Adidas
📍 Gurugram