Customer Service Officer - Retail
Entity: Equitas Small Finance Bank
Job Reference: EQU/CSO-R/1815422
Location: Inclusive Banking - SBL > South > Tamil Nadu > Kumbakonam > Perambalur
Branch Code: 1173
Branch Name: Perambalur

Posted On: 29 Jul 2026
End Date: 28 Aug 2026
No. Of Openings: 1
Employment Type: Permanent
Employment Category: Office
Closing Date: 28 Aug 2026

Organisational Information

- Business Unit: Assets
- Division/Function (SBU): Inclusive Banking - SBL
- Department: Mortgages
- Sub-Department: Operations
- Generic Role: Customer Service Officer
- Zone: South
- State: Tamil Nadu
- Region: Kumbakonam
- Area: Perambalur
- Cluster: Perambalur
- PT Location: Perambalur

Skills Required

- Highest Education: No data available
- Working Language: No data available

Job Responsibilities

- Sourcing of LAP & Housing finance through connectors & self-sourcing.




- Empanelment of new connecters to source business in HF & LAP.
- Process of LAP & Micro Housing loan by accessing their income through personal discussion & field visit & documentation.
- Track and ensure repayments of the loan disbursed.
- Be an individual player with high performance and be a team player.
- Build and nurture the team & enable them to achieve high performance as per the branch capacity & budget.
- Lead generation & conversion for existing customers who require LAP/housing finance.
- Ensure consistent delivery of Equitas products and services and prompt repayment in an effective and cost-effective manner.
- Sourcing & completion of loan document application form and follow-up to be done until disbursement stage.

📌 Skill (India)
🏢 Equitas Micro Finance India
📍 India