- Monday to Friday: 9:30 AM – 5:30 PM
- Saturday: Half Day
Key Responsibilities
- Coordinate Preventive Maintenance (PM) schedules and breakdown service calls for corporate UPS clients.
- Assign service engineers and monitor service requests to ensure timely resolution as per SLA commitments.
- Act as the primary point of contact for clients, providing regular updates via phone and email.
- Maintain accurate service records, job reports, and MIS data.
- Coordinate with the service team to ensure smooth execution and timely closure of service calls.
- Follow up on pending calls and ensure high customer satisfaction.
Requirements
- Age: 25–30 years
- Male or Female candidates can apply.
- Minimum 1 year of experience in Service Coordination, Customer Support,
or a similar coordination role (preferred).
- Fluent English communication skills are mandatory.
- Basic computer knowledge (MS Excel, MS Word, Email, etc.).
- Strong organizational, coordination, and follow-up skills.
- Ability to multitask and work in a fast-paced environment.
Why Join Us?
- Opportunity to work with leading MNC and corporate clients.
- Professional and supportive work environment.
- Excellent learning and growth opportunities opportunities.
- Stable office-based role with regular working hours.
- Convenient office location just 5–7 minutes from Andheri Railway Station.
Pay: ₹25,000.00 - ₹30,000.00 per month
Benefits:
- Flexible schedule
- Provident Fund
Work Location: In person
📌 Service Coordinator (India)
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📍 India
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