Service Desk Good communication Basic knowledge of Application & Windows troubleshooting Basic knowledge of H/W & N/W Positive knowledge of ITSM tools ANALYST/SR ANALYST Basic knowledge of Application & Windows troubleshooting Basic knowledge of H/W & N/W Positive knowledge of ITSM tools
Key Responsibilities
Service Desk Good communication Basic knowledge of Application & Windows troubleshooting Basic knowledge of H/W & N/W Positive knowledge of ITSM tools ANALYST/SR ANALYST Basic knowledge of Application & Windows troubleshooting Basic knowledge of H/W & N/W Good knowledge of ITSM tools
Skill Requirements
Service Desk Good communication Basic knowledge of Application & Windows troubleshooting Basic knowledge of H/W & N/W Good knowledge of ITSM tools ANALYST/SR ANALYST Basic knowledge of Application & Windows troubleshooting Basic knowledge of H/W & N/W Good knowledge of ITSM tools
Other Requirements
1. 1 year of previous IT experience (Customer Service & Technical Support
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📌 Senior Analyst - English, French, Microsoft Windows (Lucknow)
🏢 HCLTech
📍 Lucknow
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