We are looking for a dynamic and customer-focused to handle inbound and outbound calls, assist visiting customers, and provide excellent customer service. The ideal candidate should have strong communication skills, a polite and skilled attitude, and the ability to handle customer inquiries efficiently.

*Key Responsibilities:*

*1. Inbound & Outbound Calling:*

- Answer incoming customer calls promptly and professionally.

- Make outbound calls to potential or existing customers for follow-ups, promotions, or feedback.

- Handle customer queries, complaints, and service requests effectively.

- Maintain a positive and professional attitude while engaging with customers.

*2. Customer Handling & Support:*

- Greet and assist walk-in customers at the office.

- Provide information about products/services and address customer concerns.





- Guide customers through the purchasing or inquiry process.

- Maintain customer records and update CRM with call details.

*3. Sales & Follow-Ups:*

- Explain products/services and promote offers to potential customers.

- Convert leads into sales by effectively communicating benefits.

- Follow up on leads and inquiries to ensure customer satisfaction.

*4. Documentation & Reporting:*

- Maintain accurate records of calls, customer details, and follow-ups.

- Prepare daily/weekly reports on customer interactions and feedback.

Job Type: Full-time

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person

📌 Tele Caller Executive (Andheri)
🏢 Tetsip Media
📍 Andheri