Location: Delhi | Industry Type: Education / Training | Joining: Immediate

ESSENTIAL DUTIES AND RESPONSIBILITIES

- Responsible for attaining targets set for generating references for existing and newly created products/ courses.
- Responsible for coordinating with centres as well as head office to ensure smooth flow of communication and functioning of centres to conduct year round classes as well as crash course.
- Responsible to ensure all processes set for students, centres, faculty, material delivery and inventory management are followed.
- Responsible to address all parent and student queries post enrolment online as well as offline.
- Responsible to ensure management is updated or apprised of any wrongdoings/ fraudulent activities which are against company ethics and policies being undertaken at any centre or by any employee
- Responsible to build good rapport with existing parents and students to ensure positive word of mouth and lead and reference generation
- Responsible to assist parents and students in filling forms of universities as per guidelines of company




- Responsible to maintain discipline at centres at time of classes as well as during offline Mocks being conducted at centres.

QUALIFICATIONS

Education and Knowledge:

- Minimum of Bachelor’s degree in any subject domain.
- Skilled proficiency with Microsoft Office package, especially in MS Excel and IT literate.

Experience:
One or more years of experience in a relevant field. (Freshers can also apply)

SKILLS

- Clear Communication Skills
- Effective Listening
- Adaptability
- Ability to Use Positive Language
- Patience
- Problem-solving attitude and creative
- Verbal and written communication Skills
- Ability to multitask and handle work pressure skillfully and competently

PERSONAL CHARACTERISTICS

- Confident, Highly motivated, and energetic
- Taking Responsibility & Willingness to Improve
- Resourceful and problem solver
- Honest in terms of efforts and intent
- Should be a good team player

Call: +91-XXXXXXXXXX, (phone hidden)
Email: [email protected]

📌 Client Servicing role (Delhi)
🏢 PRATHAM Test Prep
📍 Delhi