Head of Retail Division

Brands: D2C Location: Jogeshwari, Mumbai, India Reports to: Founder/Leadership Direct reports: Team of 8 across functions

About the Role

We are seeking an experienced retail leader to head the Retail Division for brands in food and wellness sector. This is a senior, P&L-owning; role responsible for the full operational, commercial, and strategic performance of both brands across all sales channels. The right person is a hands-on builder who can set direction and execute, comfortable moving between high-level strategy and day-to-day operations.

Key Responsibilities

P&L; & Strategy

- Own the full P&L; for the retail division, including revenue, margin, and cost management
- Define and execute the division's retail strategy, growth roadmap, and annual operating plan
- Set targets across channels and report performance to leadership

Sales (Offline, Online & Corporate)

- Drive sales across all channels: retail/offline, e-commerce/D2C, and corporate/B2B
- Build and manage relationships with retail partners, distributors, marketplaces, and corporate clients
- Own pricing, promotions, and channel-specific commercial strategy
- Optimize the online sales funnel and marketplace presence

Operations

- Oversee end-to-end retail operations: inventory, fulfilment, supply chain, and order management




- Establish and refine SOPs to standardize processes and improve efficiency
- Ensure smooth coordination between sales, marketing, and supply functions

Team Leadership

- Lead, mentor, and develop a team of 8 across sales, operations, and supporting functions
- Set goals, manage performance, and build a high-accountability culture
- Hire and structure the team to support growth

Requirements

- 15+ years in retail, with significant experience leading multi-channel sales (offline, online, and B2B/corporate)
- Proven P&L; ownership and track record of hitting revenue and margin targets
- Strong people management experience leading cross-functional teams
- Experience in consumer brands; FMCG, wellness, beauty, or specialty/D2C a strong plus
- Commercially sharp with solid analytical and operational discipline
- Comfortable in a fast-paced, founder-led, multi-brand environment

Preferred

- Experience scaling a D2C/e-commerce brand and managing marketplace channels (Amazon, etc.)
- Familiarity with the wellness, fragrance, or natural products categories
- Experience setting up retail/distribution networks in India

Pay: ₹70,000.00 - ₹100,000.00 per month

Benefits:

- Cell phone reimbursement
- Commuter assistance
- Food provided
- Paid sick time
- Paid time off
- Provident Fund

Work Location: In person

📌 Retail Head (India)
🏢 ADITI ESSENTIAL
📍 India