Job DescriptionnnnDescriptionnnnWe are seeking an experienced Manager, Service Delivery to oversee the delivery of services to our clients. The ideal candidate must have 10-12 years of experience in the job market context of India and possess solid leadership and communication skills.nnnResponsibilitiesnnnOversee the delivery of services to clients, ensuring timely and efficient deliverynDevelop and implement strategies to improve service delivery processesnManage a team of service delivery professionals, providing guidance and supportnCollaborate with other departments to ensure seamless delivery of servicesnEnsure compliance with company policies and industry regulationsnManage client relationships,



addressing any issues or concernsnProvide regular reports to senior management on service delivery performancennSkills and QualificationsnnnBachelor's or Master's degree in Business Administration or related fieldn10-12 years of experience in service delivery managementnExperience in the job market context of IndianStrong leadership and communication skillsnExcellent problem-solving and decision-making abilitiesnAbility to work collaboratively with other departments and teamsnIn-depth knowledge of industry regulations and compliance requirementsnExperience in managing client relationships and addressing client concernsnProficient in project management tools and software .

📌 Manager, Service Delivery (Mumbai)
🏢 TTEC INDIA CUSTOMER SOLUTIONS PRIVATE
📍 Mumbai