Job Title: Customer Support Executive

Location: Gurgaon

Experience: 0–2 Years

Working Days: 5.5 day (Rotational Week-Off)

Job Summary:

We are looking for a Customer Support Executive to handle customer queries, resolve complaints, process requests, and ensure a smooth customer experience. The ideal candidate should have excellent communication skills, a customer-focused approach, and the ability to handle multiple customer interactions across different channels.

Key Responsibilities:

- Handle customer queries and provide timely resolutions.
- Respond to customer inquiries through calls, emails, chat, or other communication channels.
- Maintain a positive and skilled attitude while interacting with customers.
- Understand customer requirements and provide accurate information.
- Resolve customer complaints and ensure customer satisfaction.
- Process customer requests, orders, forms, and applications.




- Maintain records of customer interactions, feedback, and complaints.
- Coordinate with internal teams for issue resolution.
- Follow customer service guidelines and company policies.
- Provide a high-quality customer experience

Required Skills & Qualifications:

- Bachelor’s degree or equivalent qualification.
- 0–2 years of experience in customer support/customer service.
- Excellent verbal and written communication skills.
- Strong problem-solving and active listening skills.
- Ability to handle customer complaints calmly and professionally.
- Customer-focused attitude with good interpersonal skills.
- Basic knowledge of CRM tools and customer support processes.
- Ability to manage multiple tasks and prioritize work effectively.

📌 Customer Service Representative (Gurugram)
🏢 Rentickle
📍 Gurugram