Experience: 2+ Years

Location: Mumbai / Navi Mumbai / Thane / Kalyan

Responsibilities:

- Responding to client support request by telephone, remote support or in person support
- Contacting clients to find out the nature of the problem
- Travelling to the client’s location or connecting via a remote link
- Troubleshooting hardware and software issues LOG call with OEM service center if systems are covered under warranty
- Installing and maintaining hardware and computer peripherals
- Installing and upgrading operating systems and computer software
- Troubleshooting networking and connection issues
- Advising on software or hardware upgrades
- Providing basic training in computer operation and managements
- Completing job reports and ordering supplies

Required Qualification:

- BSC IT/ BCA or Diploma / Degree of Engineering
- Hands on experience of Desktop / laptop /Network Troubleshooting
- Ability to solve complex hardware and software issues
- Ability to travel and work after hours when necessary
- Valuable Written and verbal communication skills

Kindly share your updated resume

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📌 We are looking for Desktop Support Executive (India)
🏢 e-stone information technology
📍 India