Role description

Job Description – Java Production Support Engineer

Experience: 2–4 Years
Location: Trivandram
Employment Type: Full-Time

Role Overview

We are looking for a Java Production Support Engineer with 1–3 years of experience to support and maintain enterprise applications in a 24x7 production environment. The ideal candidate should have a positive understanding of Java, strong analytical skills, and the ability to troubleshoot production issues while working closely with cross-functional teams.

Key Responsibilities

- Provide production support for Java-based applications in a 24x7 support environment.
- Monitor application health and troubleshoot production issues.
- Analyze incidents, identify root causes, and provide timely resolutions.
- Support application deployments and maintenance activities.
- Work with development and infrastructure teams to resolve application issues.
- Perform log analysis and monitor application performance.
- Create and maintain support documentation and knowledge articles.
- Participate in on-call support and shift rotations as required.
- Ensure adherence to SLAs and support processes.

Required Skills

- 1–3 years of experience in Java application support or development.
- Good understanding of Java programming.




- Basic knowledge of Unix/Linux operating systems.
- Exposure to Shell Scripting is an added advantage.
- Strong analytical and logical reasoning skills.
- Excellent verbal and written communication skills.
- Ability to work effectively in a team and under pressure.
- Willingness to work in a 24x7 production support environment.

Preferred Qualifications

- Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
- Experience with ITIL processes or production support tools is a plus.

Primary Skills: Java, Production Support, Unix, Linux, Shell Scripting.

Skills

java,production support,unix,shell scripting,

About UST
UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.

📌 Developer II - Software Engineering - JavaSupport (India)
🏢 UST
📍 India