Responsibilities
Operational Leadership
- Lead overall airport operations including airside, terminal, landside, and ancillary operational functions.
- Ensure seamless airport functioning with focus on safety, efficiency, service quality, and regulatory compliance.
- Develop and implement operational strategies, policies, SOPs, and performance standards.
- Drive operational readiness for current and future airport expansion projects.
Airside Operations Management
- Oversee aircraft movements, apron operations, stand allocation, A-CDM activities, and turnaround performance.
- Ensure compliance with DGCA, BCAS, AAI, ICAO, and applicable aviation regulations.
- Monitor runway, taxiway, apron, and airfield operations to maintain operational safety and efficiency.
- Lead airport emergency preparedness and response mechanisms.
Terminal & Passenger Operations
- Ensure superior passenger experience across check-in, security, boarding, arrival, baggage handling, and customer facilitation processes.
- Drive service quality initiatives and passenger satisfaction metrics.
- Collaborate with airlines and service partners to improve operational performance.
Safety, Security & Compliance
- Ensure adherence to all safety, security, and regulatory requirements.
- Lead operational risk assessments, audits, inspections, and compliance reviews.
- Monitor implementation of Safety Management System (SMS) and Airport Emergency Plan (AEP).
- Coordinate with regulatory authorities for inspections and certifications.
Stakeholder Management
- Act as the key interface with airlines, ground handlers, CISF, BCAS, DGCA, AAI, customs, immigration, and other stakeholders.
- Facilitate effective coordination among internal and external agencies for smooth airport operations.
- Lead regular operational review meetings and crisis management discussions.
Commercial & Financial Management
- Optimize operational costs while maintaining high service standards.
- Monitor operational KPIs and producti
📌 Head Operation (Mundra)
🏢 Adani
📍 Mundra