Job Description:

We Are Hiring CRM In Ahmedabad.

? Job Description: CRM Executive – Textile Industry

Position: CRM (Customer Relationship Management) Executive
Industry: Textile / Garment / Apparel
Location: [Ahmedabad]
Reporting To: Sales/Marketing Manager or CRM Head

Key Responsibilities:

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Manage and update customer information in the CRM system

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Handle client queries, follow-ups, and service requests promptly

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Support sales teams by providing accurate client data and insights

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Coordinate order processing and ensure timely delivery updates

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Generate CRM reports for sales and marketing departments

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Monitor client satisfaction and escalate issues as needed

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Ensure regular communication with clients regarding product updates and order status

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Help implement CRM strategies to enhance customer retention

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Analyze customer feedback and trends to support business growth

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Maintain a strong relationship with key clients in the textile industry

Qualifications:

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Bachelor's degree in Business, Marketing, or a related field

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1–3 years of CRM or customer service experience (preferably in textiles)

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Robust communication and organizational skills

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Experience with CRM software (e.g., Salesforce, Zoho, HubSpot)

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Proficient in MS Office (Excel, Word, Outlook)

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Attention to detail and ability to multitask

📌 We Are Hiring CRM In Ahmedabad
🏢 Mspire Ventures
📍 Ahmedabad