• Receive and assist customer
walk-ins at the branch for gold loan inquiries and applications

• Conduct gold purity assessment and
assaying using fire assay, karat meter, and acid testing methods

• Evaluate gold ornaments for
weight, purity, and applicable loan-to-value (LTV) as per RBI guidelines

• Process loan applications routed
to the branch by Loan Managers (LMs), ensuring end-to-end documentation and
disbursement

• Verify customer KYC documents and
maintain compliance with internal and regulatory norms

• Coordinate with LMs and branch
operations for smooth loan processing and turnaround

• Ensure accurate gold storage,
tagging, and custodianship as per SOPs

• Maintain zero deviation from audit
and compliance requirements during all gold handling activities





• Deliver superior customer
experience at the branch, ensuring resolution of queries and concerns

Requirements
• 1 to 3 years of experience in gold loan
operations at a bank, NBFC, or gold loan company

• Hands-on experience in gold
assaying — fire assays, karat meter testing, and acid testing

• Prior experience working in a
branch model (not DSA/field sales)

• Knowledge of RBI LTV norms,
KYC/AML compliance, and gold loan documentation

• Ability to handle branch-level
loan processing independently

Advantages
• Competitive CTC

📌 Branch Loan Officer (Chennai)
🏢 Indiagold
📍 Chennai