Client Relationship Management

· Act as the single point of contact for all communications with assigned clients.

· Maintain healthy, long-term relationships through regular calls, emails, and quarterly in-person meetings.

· Understand client’s business model, demand cycles, and preferences to forecast requirements accurately.

· Collect feedback and proactively resolve issues before they escalate.

Order & Communication Management

· Receive and confirm monthly/quarterly orders from clients.

· Prepare Proforma Invoice (PI) / Quotations and share with clients, ensuring PDC or payment confirmation as per terms.

· Coordinate with Production / PPC team to schedule manufacturing according to delivery timelines.

· Share dispatch details (invoice, tracking info) promptly with the client.

· Liaise with the logistics team to ensure timely and protected delivery.

Payment & Credit Control

· Track payment due dates based on agreed credit terms.

· Ensure timely deposit and reconciliation of client payments.

· Follow up on overdue payments in coordination with accounts/finance team.

· Maintain credit discipline while balancing relationship health.

Pay: ₹9,640.15 - ₹31,457.01 per month

Work Location: In person

📌 Customer Relationship Executive (India)
🏢 Eco365 Private
📍 India