Job Summary

We are looking to hire someone for Client Servicing Executive for our e-commerce business Whataportrait.com , who resides in Mumbai preferably western suburbs. This is an email / chat oriented profile (This is non-voice process. No calls involved) with office hours 9 am to 5.30 pm

Responsibilities and Duties

Develop and maintain existing client relationships in person via chat and email only

Professionally and effectively employ sales skills to achieve targeted sales

Effectively communicate with overseas clients to gain commitment to purchase

Identify, develop and maintain relations with potential clients to drive billed revenue for attaining set revenue targets

Liaise with vendors and contracted artists to accomplish projects assigned in timely manner





Ensure Quality control / proofing for every accomplished project before sending them over to customers for approval

Ensure Quality control / proofing for every accomplished project before sending them over to customers for approval

Respond to customer inquiries via email in an productive and effective manner

Must have knowledge of Sales management / tracking / monitoring / reporting / Inquiry Handling

Customer Feedback Collecting Reviews from customers

Required Experience, Skills and Qualifications

Excellent written communication
Client Serviving
Quality comtrol
Client Management
Client relationship management
Client communication
Professional chat
Sales

Benefits

Training
Mentoring
Growth

Job Type: Full-time

📌 Client Servicing Executive - Non Voice Process (India)
🏢 What A Portrait
📍 India