Key Responsibilities:
- Handle customer inquiries and provide product support for automotive SaaS solutions
- Resolve customer issues and escalate technical problems to appropriate teams
- Maintain customer satisfaction through timely and effective communication
- Document customer interactions and feedback in CRM systems
- Coordinate with sales and technical teams for seamless customer experience
Requirements
Requirements:
- Excellent communication skills (written and verbal)
- Customer-centric approach with problem-solving abilities
- Basic understanding of SaaS products (preferred)
- Graduate in any discipline
📌 Customer Care Executive (Bengaluru)
🏢 N Human Resources & Management Systems
📍 Bengaluru
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