As a Procurement Business Partner at Spendflo, you will wear two critical hats: optimizing procurement operations and owning end-to-end customer success.

You’ll ensure clients not only adopt Spendflo’s platform seamlessly but also achieve sustained value, leading to retention, upsells, and advocacy. This role combines operational excellence with hands-on client partnership.

Key Responsibilities:

1. Strategic Procurement Leadership & Client Success
- Serve as the trusted advisor for clients, aligning Spendflo’s platform with their procurement goals to drive adoption, ROI, and retention
- Own and grow a book of business that is allocated to you
- Define and monitor product adoption metrics (e.g., feature utilization, cost savings) to ensure clients realize full platform value
- Identify upsell/cross-sell opportunities (e.g., expanded licenses, premium features) by understanding clients’ evolving procurement needs
- Proactively address risks to customer health (e.g., low engagement, missed savings) with tailored solutions to reduce churn

2. End-to-End Procurement Optimization




- Streamline clients’ procurement processes, including requisition-to-pay cycles, vendor negotiations, and contract lifecycle management
- Partner with clients’ Finance, IT, and Procurement teams to automate workflows using Spendflo and integrated tools (e.g., ERP systems)
- Collaborate with the services team to review vendor contracts, ensure compliance with client policies, and secure cost-saving terms

3. Data-Driven Decision Making
- Analyze procurement data to uncover trends, savings opportunities, and inefficiencies
- Build client-facing dashboards and reports to track KPIs like retention rates, cycle time reduction, and ROI achievement
- Advocate for platform enhancements by sharing client feedback with the Product and Engineering teams

4. Stakeholder Collaboration & Change Management
- Lead training sessions and workshops to onboard clients and drive ongoing engagement with Spendflo’s

📌 Procurement Business Partner (Chennai)
🏢 Spendflo
📍 Chennai