Client Follow-ups: Regularly follow up with clients whose orders are booked and keep them informed at every stage.
·Order Updates: Communicate changes in order status such as dispatch, delivery, or delays.
·Payment Reminders: Follow up with clients for timely payments and maintain a record of dues and receipts.
·CRM Management: Maintain accurate records of client communications, order details, and payment status.
·Client Coordination: Serve as a point of contact between the company and clients to ensure smooth communication and
service.
Requirements
REQUIREMENTS :
·
Female candidate preferred
· Prior experience in tele calling, CRM, or customer service
· Strong communication skills in English, Hindi, and Bengali
· Basic computer knowledge (MS Excel, CRM tools)
· Good organizational and follow-up skills
· A polite, professional, and persuasive attitude.
Advantages
10000-20000 as per knowledge and experience