Job Title: Senior Manager /AGM– Human Resources

Reports To: Chief Operating Officer / Director – HR / CEO

Team Reporting: HR Executives, Payroll, Recruitment, HR Ops, Training, IR

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Role Purpose

To lead and manage the end-to-end Human Resource function for a 250-bed NABH-accredited hospital, ensuring statutory compliance, clinical workforce effectiveness, employee engagement, and a high-performance culture aligned with patient care excellence and healthcare quality standards.

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Key Responsibilities

1. HR Strategy & Workforce Planning

• Develop and implement HR strategies aligned with hospital growth, patient care goals, and NABH standards.

• Plan manpower budgeting, workforce optimization, and productivity benchmarks for clinical & non-clinical functions.

• Partner with department heads for staffing forecasts and succession planning.

2. Talent Acquisition & Onboarding

• Lead recruitment for doctors, nurses, paramedics, technicians, and support staff.

• Ensure timely hiring for critical care and specialty functions.

• Standardize structured onboarding,



credential verification, and licensing checks.

• Maintain hospital manpower strength as per statutory and NABH norms.

3. Performance Management

• Design and drive performance appraisal systems (KPIs/KRAs) for clinical and administrative staff.

• Implement goal setting, periodic reviews, and development plans.

• Support leadership in performance improvement and corrective actions.

5. Employee Relations & Engagement

• Maintain harmonious employee relations across shifts and departments.

• Address grievances, disciplinary matters, and conflict resolution.

• Drive engagement initiatives, retention strategies, and culture-building programs.

• Conduct regular employee surveys and feedback mechanisms.

6. Compliance & Statutory Management

• Ensure compliance with all labor laws and healthcare regulations including:

• Shops & Establishment Act

• CLRA

• PF, ESI, Gratuity, Bonus

• POSH

• Biomed

📌 Senior Manager (Raipur)
🏢 N Human Resources & Management Systems
📍 Raipur