Job DescriptionJob Title: Central Operations ManagerCompany Name: Sturmfrei Hospitality Pvt Ltd Roles and Responsibilities1. Operations Management- Oversee operations across all hostel properties from Gurugram HQ. - Ensure SOP implementation and operational consistency. - Monitor occupancy, service quality, and key performance metrics. 2. Team Coordination- Coordinate with Property Managers and on-ground teams. - Support hiring, training, and performance reviews. - Conduct regular operational review meetings. 3. Process Optimization & Quality Control- Identify process gaps and improve operational efficiency. - Conduct audits to maintain service and brand standards. - Build reporting systems and track property performance. 4. Performance & Cost Control- Track revenue, expenses, and profitability across properties. - Improve cost efficiency through better resource management. - Manage vendor coordination and procurement oversight. 5. Guest Experience & Compliance- Monitor guest reviews and resolve escalations. - Ensure high service standards across properties.



- Maintain compliance with operational and safety regulations.Desired Candidate ProfileEducation: Degree/Diploma in HospitalityExperience: 4–5 years in hotel/hostel operationsSkills:- Solid leadership and communication - Excellent problem-solving and analytical skills - Good with Excel, MIS, PMS and OTAs - Ability to manage multiple properties.- Ability to handle high-pressure situations and resolve conflicts effectively.Employment Type: Full-TimeJob Location: Gurugram, HaryanaGross Salary: INR 35,000 per month + variable incentivesCompany Profile: Sturmfrei Hospitality Pvt. Ltd. was founded in 2018 by alumni of IIM-I. Jungle by sturmfrei the travelers hostel brand under which Sturmfrei Hospitality Pvt. Ltd. operates aims to revolutionize the travel lifestyle for Gen Z and Millennials. Our mission is to provide enriching, affordable, and stylish accommodations that serve as vibrant hubs for socializing, networking, and personal growth.Company Website: https://staysturmfrei.ComContact person: Rumi(M) +91 (phone hidden)(E) [Confidential Information]

📌 Central Operations Manager (Haryana)
🏢 Sturmfrei Hospitality
📍 Haryana