The Retail Sales & Billing Executive is responsible for managing billing operations, retail sales, and supporting pharmacy operations while ensuring a smooth client experience within the hospital.
Key Responsibilities
- Provide friendly, professional, and personalized customer service
- Assist customers with product information and purchase of products and accessories
- Process sales transactions accurately using the checkout system
- Maintain store presentation, merchandising, and stock levels
- Support inventory management and stock replenishment
- Work collaboratively with the team to achieve sales targets
- Coordinate with doctors, lab, and reception teams
- Build strong customer relationships to encourage repeat business
- Through the knowledge you gain,
you will inspire and educate customers on the best care and products for their pets
RequirementsWhat we are looking for
- A passion for animals and providing the best customer service
- Experience in a similar retail environment
- Minimum of 3+ years’ experience in retail or sales required
- A positive attitude
- Reliable, punctual, and well-presented
- Ability to work independently and as part of a team
- Flexible availability, including weekends
- Be computer literate and knowledge of the latest billing software will be a plus point.
- Solid Communication Skills with an eye for accuracy and detail
- Experience using a POS system and handling cash
- Experience with Sales targets and KPI's
- Strong interpersonal skills with ability to build relationships and rapport with customers and the team
- Physically fit, with ability to lift products up to 20kgs