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Sales officer - USED CARS

SNO.OBJECTIVEWEIGHTAGEKEY PERFORMANCE INDICATORAnnexure

1Deliver UC disbursemet as per productivity norms by managing SO productivity 40%Branch Sales Manager Productivity as definedAs per annexure 1

2Maintain branch profitability
WIRR to be 17% and PF to be 1.1%20%WIRR to be 17% & PF to be 1.1%As per annexure 2

3PDD Collection Plan 10%Branch 60+DPD PDD should be with in 5%As per annexure 3

4Manage and monitor the portfolio quality and follow up with ED cases for timely resolution10%% of ED (12 months) As per annexure 4

5Training Mandays5%Average Mandays of Training per Team MemberAs per annexure 5

6Process Orientation5%Audit ScoreAs per annexure 6

7Team Management10%% of Attrition & % of eligible employees earning incentiveAs per annexure 7

Annexure - 1

Scoring method5
(Outstanding)4
(Excellent)3
(Very Good)2
(Good)1
(Adequate)

Actual Disbursement Vs Objectives>110%101 - 110%91 - 100%80 - 90%<80%

Annexure - 2

Scoring method5
(Outstanding)4
(Excellent)3
(Very Good)2
(Good)1
(Adequate)

% Achievement>120%100% - 120%95% - 100%85% - 95%<85%

Annexure - 3

Scoring method5
(Outstanding)4
(Excellent)3
(Very Good)2
(Good)1
(Adequate)





% of ED (12 months)<=1.0%1.1 - 2.0%2.1 - 3.0%3.1 - 4.0 %> 4.0%

Annexure - 4

Scoring method5
(Outstanding)4
(Excellent)3
(Very Good)2
(Good)1
(Adequate)

% Achievement>120%100% - 120%95% - 100%85% - 95%<85%

Annexure - 5

Scoring method5
(Outstanding)4
(Excellent)3
(Very Good)2
(Good)1
(Adequate)

% Achievement>120%100% - 120%95% - 100%85% - 95%<85%

Annexure-6

Scoring method5
(Outstanding)4
(Excellent)3
(Very Positive)2
(Good)1
(Adequate)

Average Mandays of Training per Team Member>=32.5-2.992-2.491-1.99<1

Annexure-7

Scoring method5
(Outstanding)4
(Excellent)3
(Very Good)2
(Good)1
(Adequate)

Audit Score>95%91 - 95%81-90%71-80%<71

Annexure-8

Scoring method5
(Outstanding)4
(Excellent)3
(Very Good)2
(Good)1
(Adequate)

Attrition %<10% Annualized Attrition11% - 15% Annualized Attrition16% - 25% Annualized Attrition26% -35% Annualized Attrition>35% Annualized Attrition

% of eligible employees earning incentive>75% of employees earned incentive>50%-75% of employees earned incentive35%-49% of employees earned incentive20-34% of employees earned incentive<20% of employees earned incentive

📌 Branch Relationship Officer - Used Car (Dilshad Garden)
🏢 equitas small finance bank
📍 Dilshad Garden