1. Lead Generation and Sales Targets

- Recent Customer Acquisition: You find new buyers through cold calling, real estate visits, and market events.
- Target Achievement: You hit exact monthly and quarterly goals for total loan amounts sold.
- Partner Networking: You build partnerships with real estate agents (builders), brokers, and previous clients to get referral leads. [1, 2, 3, 4, 5]

2. Loan Processing and Document Checks

- File Preparation: You help the client fill out the loan application.
- Document Verification: You collect and check important paperwork like KYC (ID), income proofs (salary slips/tax returns), and property papers.
- Site Visits: You visit properties or construction sites to verify the home's value and location. [1, 2, 3, 4, 5]

3. Processing Speed (TAT)

- Fast Processing:



You ensure the loan moves quickly from application to final approval and disbursement.
- Team Coordination: You act as the bridge between the customer and internal bank departments (like Risk or Credit teams) to fix any missing details quickly. [1, 2, 3, 4]

4. Customer Service and Relationship Building

- Product Education: You explain interest rates, EMIs, and loan features clearly to the buyer.
- Query Resolution: You answer customer questions and provide updates on their loan status. [1, 2, 3]

5. Compliance and Risk

- Fraud Prevention: You ensure all submitted documents are real and valid to protect the bank from losing money. [1, 2, 3]

📌 Relationship Manager - Retail (Bhavani)
🏢 equitas small finance bank
📍 Bhavani