We are seeking a dynamic and experienced Program Manager cum System Analyst to join our team. This hybrid role is responsible for leading and managing programs and systems related to our third-party management lifecycle. The ideal candidate will act as a critical liaison between our business stakeholders, technology teams, and third-party vendors to ensure the successful delivery and continuous improvement of our third-party management platforms. This individual will drive projects from conception to completion, while also gathering and translating business needs into robust system solutions. **Key Responsibilities** Program Management + **Project Leadership:** Lead the planning, execution, and delivery of complex projects and programs for third-party management systems, ensuring they are completed on time and to the required quality standards. + **Strategic Planning:** Define project scope, objectives, and deliverables in collaboration with senior management and stakeholders. Develop detailed project plans, including timelines, resource allocation, and risk management strategies. + **Stakeholder Communication:** Serve as the primary point of contact for all project-related communications. Provide regular status updates, reports, and presentations to stakeholders at all levels. + **Risk Management:** Proactively identify, assess, and mitigate project risks and issues. Develop and implement contingency plans to minimize impact on project delivery. + **Team Coordination:** This will be an IC role and require coordination with Business, Operations and Technology Teams. System Analysis + **Requirements Gathering:** Elicit, analyze, and document business, functional, and non-functional requirements from stakeholders for new systems and enhancements to existing platforms.



+ **Process Improvement:** Analyze and model existing business processes and systems to identify inefficiencies, gaps, and opportunities for improvement. Recommend and implement optimized solutions. + **System Testing & Validation:** Support the UAT testing phase for business and operations stakeholders **Qualifications** + **Experience:** + 10-15 years of proven experience in a program management or project management role. + Demonstrable experience working on systems and projects related to third-party risk management, vendor management, procurement, or supply chain management. + **Methodologies:** Understanding of project and software development lifecycle (SDLC) methodologies, including Agile. + **Analytical Skills:** Exceptional analytical, problem-solving, and critical-thinking skills with a keen attention to detail. + **Communication Skills:** Excellent verbal and written communication skills, with the ability to effectively communicate complex technical concepts to non-technical stakeholders. + **Interpersonal Skills:** Robust interpersonal and leadership skills, with a proven ability to build relationships, influence decisions, and drive consensus among diverse teams. **Preferred Skills** + **Certifications:** PMP, PRINCE2, Certified Business Analysis Professional (CBAP), or similar certifications are highly desirable.



+ **Platform Experience:** Hands-on experience with leading third-party management platforms such as Procure2Pay, Aravo, or similar enterprise systems. + **Regulatory Knowledge:** Familiarity with managing Regulatory projects is desirable. ------------------------------------------------------ **Job Family Group:** Project and Program Management ------------------------------------------------------ **Job Family:** Program Management ------------------------------------------------------ **Time Type:** Full time ------------------------------------------------------ **Most Relevant Skills** Please see the requirements listed above. ------------------------------------------------------ **Other Relevant Skills** For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ _Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._ _If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm)_ _._ _View Citi's_ _EEO Policy Statement (https://www.citigroup.com/global/eeo-aa-policy)_ _and the_ _Know Your Rights (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf)_ _poster._ Citi is an equal opportunity and affirmative action employer. Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

📌 AVP, Program Management Sr Analyst (Chennai)
🏢 Citigroup
📍 Chennai