We are seeking a highly motivated
and experienced Consultant to join our Sales and Customer Insights team. As a
consultant, you will be responsible for delivering actionable insights to our clients
that will help them improve their processes by data-driven decisions. You will
work closely with our clients to understand their business needs, identify
opportunities for improvement, and develop and implement effective solutions.
Job Description:
· Conduct in-depth analysis of sales and customer
specific data to identify key trends and patterns to enable the data-driven
decision making. Having hands-on experience working with data is a must.
· Understand omnichannel sales (Offline and E-commerce)
and data-sources to have a peer level conversation with clients on emerging
business requirement in omnichannel ecosystem.
· Develop and implement strategies to improve
sales performance and customer experience.
· Work closely with clients to understand their
business needs and develop customized solutions.
· Provide insights and recommendations to clients
based on data analysis and industry trends in the CPG, retail, and other
industries. Good understanding of the user journey on E-commerce.
· Communicate findings and recommendations to
clients in a clear and concise manner.
· Manage projects and ensure timely delivery of
high-quality work.
· Handle budget, effort tracking, and product
roadmap building with multiple stakeholders to ensure project delivery on time.
· Stay up to date with industry trends and
developments in sales, customer experience, marketing analytics, and ecommerce
technologies in the CPG, retail, and other customer-oriented industries.
· Effectively contribute to the growth of the
company being part of internal initiatives, other than client deliverables.
Requirements
Qualifications:
· Robust educational background in Business,
Marketing, Analytics, or a related field.