Job Description:

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Team Leadership and Management:
- Lead, mentor, and manage a team of Relationship Managers and executives.
- Set and monitor performance goals for the team to achieve business targets.
- Conduct regular training sessions to enhance team knowledge and efficiency.

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DSA Management and Relationship Building:
- Onboard, manage, and maintain relationships with DSAs.
- Ensure DSAs adhere to the bank's policies and guidelines.
- Regularly communicate product features, updates, and operational changes to DSAs.

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Business Sourcing and Achievement of Targets:
- Develop strategies to drive the sourcing of unsecured business loans.
- Monitor lead conversion rates and ensure timely processing of applications.
- Achieve individual and team sales targets as per the business plan.

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Credit and Compliance Oversight:




- Ensure proper documentation and verification of customer details as per guidelines.
- Collaborate with the credit team to maintain high approval rates while ensuring risk management.
- Maintain adherence to all regulatory and bank compliance norms.

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Market Analysis and Strategy:
- Conduct market research to identify trends and opportunities.
- Provide feedback to product teams to enhance offerings.
- Build competitive strategies to stay ahead in the market.

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Customer Experience and Issue Resolution:
- Ensure a seamless customer experience from sourcing to disbursement.
- Handle escalations and provide resolutions promptly.

📌 Team Leader-Business Loans/ Pune/Chennai
🏢 Acura Solution
📍 Pune